1. Introduction
This Privacy Policy describes how JT Education Limited, doing business as Star Voyage, collects, uses, stores, and protects the personal information of visitors to our website and users of our services. The Star Voyage platform and website were developed by JT Academ, and JT Education Limited operates as the data controller responsible for the information we process.
We are committed to handling your information with care and transparency. By accessing the website located at https://www.starvoyage.buzz or using our computer systems design and related services, you agree to the practices described in this policy. If you do not agree with any part of this policy, please discontinue use of the website and our services.
Our registered address is Rm 1505 15/F WORKINGPORT COML BLDG, 3 HAU FOOK ST, Tsim Sha Tsui, Hong Kong (HK). We operate in the computer systems design and related services industry, along with professional, scientific, and technical services, and computer integrated systems design.
2. Information We Collect
We collect several categories of information to provide and improve our services. The information we collect falls into the following broad groups.
First, we collect information you provide directly to us. This includes your name, email address, phone number, company name, job title, and the content of any message you send through our contact form, by email, or by phone. When you inquire about a project, we may also collect details about your organization, your technical requirements, and your budget.
Second, we collect technical information automatically when you use our website. This includes your internet protocol address, browser type and version, device type, operating system, referring pages, pages visited, time spent on each page, and other diagnostic data that helps us understand how the site is used and how to keep it running smoothly.
Third, we may collect information about your engagement with our services, such as project details, support requests, and communication records, which we use to deliver and document our work.
We do not intentionally collect sensitive categories of information, such as health records, government identification numbers, or financial account details, unless a specific engagement requires it and we obtain your explicit consent. When we do handle sensitive information, we apply stricter safeguards and limit access to the smallest number of people necessary.
3. How We Collect Information
We collect information through several methods. We collect directly from you when you fill out a form, send an email, call our office, or communicate with us through any other channel. We collect automatically through cookies, server logs, and similar tracking technologies as you navigate the website.
We may also receive information from third parties, such as analytics providers, advertising partners, or publicly available sources, where permitted by applicable law. When we receive information from third parties, we treat it with the same level of care as information we collect directly.
You are not required to provide personal information to browse our website. However, certain features, such as the contact form, require you to submit a name and email address so that we can respond to your request.
Whenever we collect personal information, we aim to keep the request proportionate to the purpose. We do not collect more than we need, and where information is optional, we say so. If a particular piece of information is required to deliver a service, we will explain why and what happens if you choose not to provide it.
4. How We Use Your Information
We use the information we collect for a variety of legitimate business purposes. We use it to respond to your inquiries and provide the services you request, including preparing proposals, scheduling consultations, and delivering projects.
We use technical and usage data to operate, maintain, and improve the website, to monitor performance, to detect and prevent fraud or abuse, and to understand how visitors interact with our content.
We may use your contact information to send you service related communications, such as confirmations, updates, or responses to support requests. Where you have consented, or where permitted by law, we may also send you information about services we believe may interest you. You can opt out of marketing communications at any time.
Finally, we use information to meet our legal and regulatory obligations, to enforce our agreements, and to protect the rights, property, and safety of our company, our clients, and the public.
We do not use automated decision making or profiling that produces legal or similarly significant effects about you without appropriate safeguards. If we ever adopt automated processing of that kind, we will disclose it here and provide a way for you to request human review.
5. Legal Bases for Processing
Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following grounds. We process information to perform a contract or to take steps at your request before entering into a contract, such as when you ask us to prepare a proposal.
We process information based on our legitimate interests, such as improving our services, protecting our systems, and understanding our audience, provided those interests are not overridden by your rights and freedoms.
We process information based on your consent where required, for example when we send marketing communications. You may withdraw your consent at any time, and withdrawal will not affect the lawfulness of processing carried out before the withdrawal.
Finally, we process information where necessary to comply with a legal obligation, such as record keeping requirements, tax obligations, or lawful requests from public authorities.
8. Third Party Services and Links
Our website may contain links to third party websites and services that are not operated by us. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of third party websites, and we encourage you to review the privacy policies of any site you visit.
We may use third party services for analytics, hosting, and communication. These services may collect information in accordance with their own privacy policies, and we encourage you to review those policies to understand how your information is handled by those providers.
By using our website, you acknowledge that third party services may process certain information independently, and that their practices are governed by their own terms and policies.
9. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the type of information and the purpose for which it was collected.
For example, we retain inquiry and communication records for a reasonable period to respond to your requests and maintain a record of our relationship. We retain records required for tax, accounting, or legal purposes for the periods mandated by applicable law.
When information is no longer needed, we securely delete or anonymize it so that it can no longer be associated with you.
We review our retention practices periodically to ensure we do not hold information longer than necessary. If you ask us to delete your information, we will honor that request unless we are required by law to retain it, in which case we will restrict its processing until the retention obligation ends.
10. Data Security
We take reasonable and appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular review of our security practices.
While we work hard to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, and you transmit information to us at your own risk.
If you have reason to believe that your interaction with us is no longer secure, please contact us immediately using the details provided at the end of this policy.
We limit access to personal information to employees and contractors who need it to perform their duties, and those individuals are subject to confidentiality obligations. We also conduct regular reviews of our systems and processes and update our safeguards as technology and threats evolve.
11. International Data Transfers
Our business is based in Hong Kong, but we may process and store information on servers located in other countries. By using our services, you understand that your information may be transferred to and processed in jurisdictions whose data protection laws may differ from those in your country.
When we transfer personal information across borders, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with applicable law, including the use of contractual protections where required.
Where required, we rely on recognized transfer mechanisms and appropriate safeguards, such as standard contractual clauses or equivalent instruments, to ensure a consistent level of protection regardless of where your information is processed.
12. Privacy for Children
Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate parental consent, we will take steps to delete that information promptly.
If you believe that a child has provided personal information to us, please contact us using the details below so that we can investigate and, where necessary, remove the information.
13. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These may include the right to access the information we hold about you, the right to correct inaccurate information, the right to request deletion of your information, and the right to object to or restrict certain processing.
You may also have the right to data portability, which allows you to receive a copy of your information in a structured format, and the right to withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within the time frame required by applicable law. We may need to verify your identity before fulfilling certain requests.
Some rights are subject to legal exceptions. If we cannot fulfill a request in full, we will explain the reason in our response. You also have the right to lodge a complaint with a supervisory authority in your jurisdiction if you believe we have not handled your information in accordance with the law.
14. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act and other applicable laws. These rights may include the right to know what personal information we collect, the right to request deletion of your information, and the right to opt out of the sale or sharing of your information, where applicable.
We do not sell personal information. We do not discriminate against individuals who exercise their privacy rights. To submit a request under California law, please contact us using the details below and describe your request clearly.
15. Do Not Track Signals
Some browsers offer a Do Not Track feature that signals to websites that you do not wish to be tracked. At this time, our website does not respond to Do Not Track signals in a uniform manner, and there is no widely accepted standard for how to respond to them.
We will update this policy if our approach to Do Not Track signals changes. In the meantime, you can manage tracking through your browser settings and cookie preferences.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. When we make material changes, we will update the effective date at the top of this page and, where appropriate, provide a more prominent notice.
We encourage you to review this policy periodically. Your continued use of the website after any changes indicates your acceptance of the updated policy.
If the changes are material, we will notify you by updating this page and, where we have your contact details and the change is significant, by email or by a notice on our website before the change takes effect.
17. How to Contact Us
If you have questions or concerns about this Privacy Policy or about how we handle your personal information, please contact us using the details below.
JT Education Limited
Rm 1505 15/F WORKINGPORT COML BLDG
3 HAU FOOK ST
Tsim Sha Tsui, Hong Kong (HK)
Email: care@starvoyage.buzz
Phone: +19543351709
Website: https://www.starvoyage.buzz